Course Information

What is the duration of each course?
Course durations vary depending on the program. Most courses range from 10 to 14 weeks. We offer both full-time intensive programs and part-time options that can be completed over several months. The course overview pages have specific duration information for each program.
Do I need prior programming experience to enroll?
It depends on the course. We offer beginner-level courses that require no prior experience, intermediate courses for those with basic knowledge, and advanced courses for experienced developers. Check the course prerequisites to find the right level for you.
Are the courses available online or in-person?
We offer both online and in-person training options. Online courses provide flexibility to learn at your own pace, while in-person classes in Bangkok offer direct instructor interaction and hands-on collaboration. Contact us to discuss which format works best for you.
What certifications do I receive upon completion?
All students receive a WaveOnData Certificate of Completion. Many of our courses also prepare you for industry-recognized certifications from AWS, Google Cloud, or other certification bodies. Your certificate is sharable on LinkedIn and recognized by employers in the tech industry.
Can I access course materials after completing the course?
Yes! You receive lifetime access to all course materials, including video lectures, code repositories, and resources. You can review and refresh your knowledge anytime, and you'll receive updates when we update course content.

Enrollment & Payment

How do I enroll in a course?
You can enroll directly through our website by clicking the "Enroll Now" button on any course page. Fill out the enrollment form with your information, and you'll receive a confirmation email with your login credentials and course access details.
What payment methods do you accept?
We accept major credit cards, bank transfers, and digital payment methods popular in Thailand including PromptPay. For corporate bulk enrollments, we can arrange custom payment plans. Contact our sales team at sales@waveondata.com for details.
Is there a refund policy?
We offer a 30-day money-back guarantee. If you're not satisfied with a course within 30 days of enrollment, we'll provide a full refund. No questions asked. After 30 days, refunds are not available, but you retain lifetime access to course materials.
Do you offer discounts or scholarships?
Yes, we offer several discount options including early-bird discounts, group discounts for corporate training, and scholarships for individuals from underprivileged backgrounds. Contact our team for more information about available discounts.

Learning Experience

Will I have a dedicated instructor?
Yes! Each course has an assigned instructor who is available to answer questions and provide guidance. You can reach out via email, discussion forums, or office hours scheduled throughout the course. We maintain a low student-to-instructor ratio to ensure quality education.
Are there projects included in the courses?
Absolutely! Every WaveOnData course includes hands-on projects and real-world applications. You'll build a portfolio of projects that you can showcase to employers. Projects are designed to be challenging yet achievable, building your practical skills alongside theoretical knowledge.
Can I interact with other students?
Yes! We have active discussion forums, group projects, and community events where you can connect with other students. Building professional relationships with peers is an important part of your learning journey and career development.
What if I'm struggling with the material?
We provide comprehensive support including office hours with instructors, tutoring sessions, peer study groups, and detailed learning resources. If you're struggling, reach out early! Our goal is to help every student succeed. We also offer the ability to pause and resume courses without penalty.

Career Support

Do you provide job placement assistance?
Yes! We offer job placement support including career counseling, resume review, interview preparation, and connections to our network of hiring partners. Our placement rate exceeds 95% within 3 months of graduation.
Will I have a career coach?
Yes! Each student is paired with a career coach who provides personalized guidance on career planning, job search strategies, and professional development. They're available throughout your course and beyond to support your career goals.
Can I talk to alumni about their career outcomes?
Absolutely! We can connect you with alumni who are happy to share their career journeys and outcomes. We regularly host alumni networking events where you can build relationships with graduates who are working in roles you aspire to.

Technical Support

What technical requirements do I need?
Most courses require a reliable internet connection and a computer with basic specifications. Specific hardware and software requirements are listed on each course page. We provide guidance on setting up your development environment and tools.
How do I get help with technical issues?
Our technical support team is available 24/7 to help with platform issues, access problems, or setup questions. Contact support@waveondata.com or use the support chat on our website for immediate assistance.