1. Introduction
WaveOnData ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.waveondata.com) and use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name, email address, and phone number
- Mailing address and payment information
- Educational background and professional experience
- Information provided through contact forms and inquiries
- Account credentials and profile information
Automatically Collected Information
When you visit our website, we automatically collect certain technical information:
- IP address and browser type
- Pages visited and time spent on site
- Referring website information
- Device information (operating system, device type)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for various purposes:
- Providing and improving our IT training courses and services
- Processing course enrollments and payments
- Sending educational materials and course updates
- Responding to inquiries and customer support
- Personalizing your learning experience
- Marketing and promotional communications (with your consent)
- Analyzing website usage and improving user experience
- Complying with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:
- Service Providers: We share information with vendors who assist us in operating our website and providing services
- Legal Requirements: We may disclose information when required by law or to protect our legal rights
- Learning Platforms: If you use our courses, we may share limited information with learning management systems
- Job Placement Partners: With your consent, we may share information with career placement partners
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your information.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
- Remember your preferences
- Understand how you use our site
- Improve site functionality
- Provide personalized content
You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access your personal data
- Right to correct inaccurate information
- Right to request deletion of your data
- Right to restrict processing
- Right to data portability
- Right to opt-out of marketing communications
To exercise any of these rights, please contact us at privacy@waveondata.com.
8. Data Retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you close your account or when information is no longer needed, we will securely delete or anonymize your data unless we are required by law to retain it.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account.
10. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing your information.
11. International Data Transfer
Your information may be transferred to, stored in, and processed in countries other than Thailand. These countries may have different data protection laws. By using our services, you consent to such transfers subject to appropriate safeguards.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services constitutes acceptance of any modifications.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: privacy@waveondata.com
- Phone: +66 (81) 234-5678
- Address: WaveOnData, 123 Tech Street, Bangkok, Thailand 10110
14. Data Protection Officer
For privacy-related inquiries, you may also contact our Data Protection Officer at dpo@waveondata.com.